Legal Documents

Cc99 Terms and Conditions

Please read these Terms and Conditions carefully before registering an account or using any service on cc99. By using the platform, you are deemed to have accepted these terms.

Last Updated: January 2026
01

General Terms & Conditions

By accessing cc99 (https://cc99.live) or using any of its services, you acknowledge that you have read and agree to these Terms and Conditions read, understood, and agreed to in full. If you do not agree to these terms, please discontinue use of the platform.

Cc99 reserves the right to modify these Terms and Conditions, in whole or in part, at any time without prior notice. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

Important: These Terms and Conditions constitute a legally binding agreement. Please read every clause carefully before using cc99.

These terms are governed by the applicable laws of the People's Republic of Bangladesh. cc99 operates under a valid international gaming license and complies with the guidelines of international gaming regulatory bodies.

02

Account Registration and Eligibility

To create an account on cc99, you must meet the following requirements:

  • You must be at least 18 years or the legal gambling age in your country, whichever is higher.
  • You do not reside in a jurisdiction where online gaming is fully prohibited.
  • All information provided during registration is true, accurate, and complete.
  • Each individual may create only one account. Multiple accounts are strictly prohibited.

Cc99 may request identity verification (KYC) documents at any time. You may be required to submit a national ID card, passport, or other government-issued identification. Failure to provide the required documents within the specified timeframe may result in a temporary account suspension.

Please Note: Keep your account password and login credentials strictly confidential. You are fully responsible for the security of your account. Allowing third parties to access your account is prohibited.
03

Deposit and Payment Policy

Cc99 accepts a variety of mobile banking and digital payment methods for deposits. All deposits are processed in Bangladeshi Taka (BDT).

  • The minimum deposit amount varies by payment method and is listed on the deposit page.
  • Deposited funds are typically available Within a few minutes is added to your cc99 account.
  • Cc99 may require additional verification for transactions above a certain amount.
  • For any issues with a deposit, please contact customer support directly.
  • Deposits from third-party accounts or unrecognized sources are not accepted.
Security Note: cc99 will never ask for payment to a personal mobile banking number or individual bank account. Always use the official payment gateway.

Cc99 reserves the right to investigate and, where necessary, freeze any suspicious transaction. All large transactions are verified in accordance with our anti-money laundering policy.

04

Withdrawal Policy

The following conditions must be met before withdrawing winnings from cc99:

  • Your account must be fully verified (KYC completed) before any withdrawal can be processed.
  • Wagering requirements for all active bonuses must be fulfilled.
  • Withdrawals may only be made to the same payment method used for the original deposit, where applicable.
  • Minimum and maximum withdrawal limits apply in accordance with the guidelines stated on the platform.

Standard Withdrawal Request 24 to 72 hours processed within. However, large amounts or first-time withdrawals may require additional verification, which can take additional time.

Tips for Faster Withdrawals: Complete your account verification in advance, provide accurate payment details, and meet any active bonus requirements — this ensures the fastest possible withdrawal.

Cc99 may place any unusual or suspicious withdrawal request on hold pending investigation. If fraud or a policy violation is found, cc99 reserves the right to forfeit the account balance.

05

Bonus & Promotion Terms

Before using any cc99 bonus or promotional offer, make sure you read the specific terms for that offer carefully. Our general bonus policy is as follows:

  • Each bonus has its own Wagering Requirement that must be met before the bonus can be withdrawn.
  • The welcome bonus is available to new players only and can be claimed once per account.
  • Bonus funds cannot be withdrawn directly; they are converted to real funds only after the applicable conditions are met.
  • Bonuses may not apply to certain games — please check the details of each bonus.
  • Cc99 reserves the right to modify, suspend, or cancel any bonus offer at any time.
Bonus Abuse Warning: Any attempt to create multiple accounts, provide false information, or circumvent bonus terms is a punishable offense. This may result in bonus cancellation and permanent account closure.

Cc99's special promotional offers are available for a limited time only. For full details on any bonus, please visit our Promotions Page or contact customer support.

06

Gaming Rules

All games on cc99 are powered by internationally certified RNG (Random Number Generator) technology. A few important things to know about gaming rules:

  • The outcome of every game is entirely random and not predetermined.
  • If a game is cancelled due to a technical error, all wagered funds will be refunded.
  • If your internet connection drops during a game, the result is saved on our servers and will be available once you reconnect.
  • In the event of a dispute regarding game rules, server logs will serve as the final authority.
  • Cc99 may temporarily take any game offline for maintenance as needed.
Fair Play Guarantee: All cc99 games are regularly audited by independent third parties. The RTP (Return to Player) rate for each game is listed in its description.
07

Prohibited Activities

The following activities are strictly prohibited on cc99 and will result in immediate account closure:

  • Money Laundering: Using the platform for the purpose of money laundering.
  • Fraud: Creating an account or claiming bonuses using false information.
  • Hacking: Any attempt to interfere with the platform's security systems.
  • Multiple Accounts: Creating multiple accounts under a single person's name.
  • Bot Usage: Using automated software or bots to play games.
  • Collaboration: Colluding with other players in live games to defraud the system.
Caution: Engaging in prohibited activities may result in not just account closure but full balance forfeiture, and legal action may be taken where applicable.
08

Account Suspension and Closure

Cc99 may temporarily or permanently suspend an account without prior notice in the following circumstances:

  • Breaching any provision of these Terms and Conditions.
  • Failure to verify identity or provision of false information.
  • When suspicious or unusual financial activity is detected.
  • To comply with regulatory authority requirements.

You may also request to close your own account at any time. In such cases, you will be given the opportunity to withdraw any remaining balance, subject to applicable bonus terms.

Right to Appeal: If you wish to dispute an account suspension, please contact our customer support within 30 days. cc99 will notify you of its decision following a fair investigation.
09

Responsible Gaming

Cc99 believes gaming should be a healthy source of entertainment. We are deeply committed to the wellbeing and financial safety of our players. To support this, cc99 has put in place a number of protective measures:

  • Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
  • Self-Exclusion: Option to temporarily suspend your account for a set period.
  • Cooling-Off Period: Take a break for anywhere from 24 hours to several weeks.
  • Reality Check: Get reminder notifications at regular intervals.

If you notice any signs of problem gambling, please reach out to our responsible gaming team without delay, or visit our Responsible Gaming View Page.

Please Note: Gaming is entertainment, not a source of income. Always play within your means and never chase losses by increasing your bets.
10

Dispute Resolution & Contact

Cc99 is committed to resolving all disputes promptly and fairly. The dispute resolution process is as follows:

  • First, submit your complaint directly to cc99 customer support.
  • Customer support will provide an initial response within 48 hours.
  • Complex matters will be investigated by our specialist team within 7 business days.
  • If you are not satisfied with cc99's decision, you may escalate the matter to an independent dispute resolution body.

In all disputes, server logs, transaction records, and game history shall serve as conclusive evidence. cc99's decisions are final and binding.

Contact: For any questions or complaints, reach our 24/7 support team via live chat. We're always here for you.

Benefits of Following cc99 Rules

Playing by the rules gives you a safe and enjoyable gaming experience.

Fully Secured Account

Using your account in compliance with our rules keeps your funds and personal information fully protected. cc99's security systems ensure you get the highest level of protection.

Fast Withdrawal Process

Withdrawals from verified accounts that meet all conditions are processed fastest. Get paid on time.

All Bonus Benefits

Staying compliant keeps you eligible for all welcome bonuses, reload bonuses, and cashback offers.

Priority Support

Verified and trusted players receive priority service from cc99's 24/7 customer support.

Access to the VIP Program

Regular and honest players are eligible to join cc99's exclusive VIP Program and enjoy special privileges.

Responsible Gaming Support

Cc99 is always working to ensure player wellbeing. If you ever run into an issue, our support team is ready to help right away.

Terms Read

Join cc99 Now

Create a secure account in accordance with our Terms & Conditions and enjoy the best gaming experience.

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